Terms & Conditions

1. Introduction

Welcome to Virtual Xcellence. These Terms of Service ("Terms") govern your use of our website, services, and products operated by Virtual Xcellence ("Company," "we," "us," or "our") located at 28 Church St. Magnetwan ON P0A 1P0 Ontario - Magnetwan.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.

2. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Virtual Xcellence.

3. Services Description

Virtual Xcellence provides digital solutions, consulting, technology services, and outsourcing services including but not limited to:

• • Digital Solution Development
• • Technology Consulting
• • System Integration
• • Business Process Outsourcing (BPO)
• • Knowledge Process Outsourcing (KPO)
• • Training Services (Microsoft, SAP, Oracle, Project Management)
• • AI & Automation Solutions

4. User Responsibilities

When using our services, you agree to:

• • Provide accurate and complete information
• • Use our services only for lawful purposes
• • Respect intellectual property rights
• • Not interfere with or disrupt our services
• • Maintain the confidentiality of any login credentials
• • Comply with all applicable laws and regulations

5. Service Availability

We strive to provide continuous service availability, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• • Scheduled maintenance and updates
• • Technical difficulties or system failures
• • Force majeure events beyond our control
• • Third-party service dependencies

6. Intellectual Property Rights

All content, trademarks, and intellectual property on our website and in our services are owned by Virtual Xcellence or our licensors. You may not use, reproduce, or distribute any content without our written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Virtual Xcellence shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

9. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

11. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

12. Governing Law

These Terms shall be interpreted and governed by the laws of the State of Ontario, Canada, without regard to its conflict of law provisions.