Privacy Policy

1. Introduction

Virtual Xcellence ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• • Name and contact information (email, phone number, address)
• • Company information and job title
• • Payment and billing information
• • Communication preferences
• • Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information when you use our services:

• • IP address and device information
• • Browser type and version
• • Operating system
• • Website usage data and analytics
• • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• • Providing and maintaining our services
• • Processing transactions and payments
• • Communicating with you about our services
• • Improving our website and services
• • Sending marketing communications (with your consent)
• • Complying with legal obligations
• • Protecting our rights and preventing fraud

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• • With your explicit consent
• • With service providers who assist us in operating our business
• • To comply with legal obligations or court orders
• • To protect our rights, property, or safety
• • In connection with a business transfer or merger

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Types of cookies we use:

• • Essential cookies (required for website functionality)
• • Analytics cookies (help us understand website usage)
• • Marketing cookies (used for targeted advertising)

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• • Access to your personal information
• • Correction of inaccurate information
• • Deletion of your personal information
• • Restriction of processing
• • Data portability
• • Objection to processing
• • Withdrawal of consent

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: