Data protection is a key concern for Virtual Xcellence which has been placing this matter as a priority for long. Hence, transparency regarding the way we process the personal data we collect is a commitment for us. The information provided below intends to provide you all relevant information in relation to the collection and processing of information which may be collected through this website www.virtualxcellence.com, (hereinafter, “the website”)
Virtual Xcellence Services SAS (hereinafter, “we”, “us”, “our” or “Virtual Xcellence ”) may collect and process personal data relating to you when you visit this website.
Processing of Your Personal Data
Generally, you can visit our website without providing any personal data about yourself. However, in order to access some parts of our websites and/or for you to request specific information or services, we may need to collect personal data from you which we will process for the purposes described hereunder.
As part of pre-contractual and/or contractual obligations, we may process your personal data for:
answering any requests, queries or inquires you may submit on our website; but also
enabling you log on certain restricted parts of our website;
managing your participation to online context
We may also use the personal data you share with us, for:
maintaining and improving the website as well as to ensuring its security;
conducting customer satisfaction surveys;
manage the forums to which you may take part;
recruitment purposes related when you submit a resume or a job application online; and
compiling aggregate statistics regarding the use of the website.
These purposes are justified by our legitimate interest to make sure that you enjoy the experience when visiting our website and interacting with us.
Finally, subject to your prior express consent, we may also use the personal data you share with us for marketing purposes and in particular to provide you with personalized offers.
How long do we keep your data?
When you are an existing client, we will keep your personal data as long as our contractual and/or business relationship lasts. We may then place your personal data in an intermediary database for One (1) year after our contractual and/or business relationship lasts.
If you are a prospect with no established contractual and/or business relationship, we will not keep your data for longer than three (3) months after you last contacted us.
If you are a candidate, please note that if you are not hired, we will delete the information you shared with us at the latest two (2) months after you shared the information.
Finally, the log information we may collect for the security, maintenance and improvement purposes mentioned above will not be kept longer than one (1) year after collection.
In any case, you have the right to access your personal data.
You can also request that your personal data be rectified or deleted. You are entitled as well to object to the processing of your personal data or to request restriction thereof. In addition, you have the right to ask for receiving your personal data in a structured and standard format.
In case of any such request or complaint, please send an email to privacy@virtualxcellence .com. You can also contact our Data Protection Officer by sending an email to the following address: privacy@Virtualxcellence.com.
In any case, you also have the right to lodge a complaint with the competent data protection authority.
Data security and integrity
Virtual Xcellence uses various technological and procedural security measures in order to protect the personal data we collect, use or transfer from loss, misuse, alteration or destruction. However, you should be aware that, due to the open and unsecured character of the Internet, Virtual Xcellence cannot be responsible for the security of transmissions of the personal data over the Internet.
Virtual Xcellence websites may provide links to third-party websites. Virtual Xcellence does not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use or transfer personal data under different terms and conditions than Virtual Xcellence . Upon linking to a third-party website, you should inform yourself of the privacy policies of such third-party websites.
Notification of changes to this Policy
Cookies are used on this website. By using our website, you agree that cookies are to be placed on your device as further explained below.
Cookies are small pieces of data that a website sends to your computer’s web browser while you are navigating through it. They have many different purposes, but mainly, cookies enable you to navigate between pages easily, to remember your preferences, and eventually to improve the user experience. These cookies may then be stored on your machine to identify your computer.
Cookies used on this website can be either set up by our website or by a third-party website. Moreover, these cookies can be “session” or “persistent” cookies: a session cookie is a cookie that is automatically deleted when the user closes the browser, whereas a persistent cookie is a cookie that remains stored in the user’s terminal device until it reaches a defined expiration date. Cookies used on Virtual Xcellence website have a maximum lifetime of 12 months.
A. Types of cookies we use
We use several types of cookies on this website, as described below.
Strictly necessary cookies
These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.
Strictly necessary cookies used on the Virtual Xcellence website:
Registered visitor cookies.
These cookies allow a website to remember choices you make and provide enhanced, more personal features. For instance, a website may be able to provide you with local information or news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to the text size, font and other parts of the web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. These cookies cannot track your browsing activity on other websites. They do not gather any information that could be used for advertising. Functionality cookies used on the Virtual Xcellence website:
Registered visitor functionality cookies.
Social plug-in content sharing cookies.
These cookies are used to collect information about how visitors use a website, for instance which pages they go to more often, and if they get error messages from web pages. All information collected by means of these cookies is anonymized, aggregated and only used to develop and track traffic patterns and the volume of use of our website and to improve how our website works. This information is for Virtual Xcellence ’s exclusive use and is not shared with any third party or connected to any other information.
Performance cookies used on the Virtual Xcellence website.
We may use Personal Data collected from our cookies to identify user behavior and to serve content and offers based on your profile.
The performance cookies used on this website do not collect Personal Data.
If a user is a registered user.
If we send you a targeted email which includes web beacons, cookies or similar technologies we will know whether you open, read, or delete the message.
When you click a link in a marketing e-mail you receive from Virtual Xcellence , we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
Here is a list of the main cookies we use on our website:
Registered visitor cookie Cookie given to each registered user.
Registered visitor functionality cookie Cookies used to remember the unique identifier given to each registered user.
Social plug-in content sharing cookie Cookies set by services such as Facebook Connect or Twitter Button, which allow social networks users to share the content of our websites on social networks.
Unregistered visitor cookie Cookies used to give to unregistered users a unique identifier in order to recognize them and to analyze how they use the website.
Analytic cookie Cookies used to store URLs of the previous page visited, enabling to track users navigating from inside or from outside the website. If you click on a Virtual Xcellence advertisement on a non-Virtual Xcellence website, a cookie may be used to log which website you are on, in order to ensure our advertisements are served effectively and to measure whether our advertisements are viewed.
Google Analytics: cookies set by Google analytics are used for web analytical purpose, but are not used to track individual users. For further information on how Google Analytics collects and uses information on our behalf and the right to use such cookies, please refer to the Google Analytics products and services privacy statement. If you object to your Personal Data being collected by Google Analytics, you may download and install the
We recommend that you leave the cookies active. Bear in mind that if you block, turn off or otherwise reject our cookies, some web pages may not display properly or you will not be able to use any website services that require you to sign in.
If you object to have cookies placed on your machine, you need to disable them. In order to do so, please follow the relevant instructions depending on your browser:
If you use the Internet Explorer browser.
If you use the Firefox browser.
If you use the Safari browser.
If you use the Google Chrome browser.